privacy policy

Last updated: 31 July 2026

My Fitness Space is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, submit an application, make a booking, purchase a membership or otherwise interact with My Fitness Space.

My Fitness Space is operated by Saniour Ltd, the data controller responsible for processing your personal information.

1. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

• Full name
• Email address
• Telephone number
• Date of birth
• Emergency contact details (where provided)

Membership & Booking Information

• Membership applications
• Performance Coaching applications
• Booking history
• Attendance records
• Payment information (processed securely through third-party payment providers)

Health Information

Where voluntarily provided, we may collect limited health information relevant to your participation in physical activity or coaching.

We only collect information necessary to provide our services.

2. How We Use Your Information

We use your information to:

• Manage bookings and memberships
• Process Performance Coaching applications
• Deliver coaching services
• Communicate regarding your bookings and account
• Process payments
• Improve our services
• Respond to enquiries
• Comply with legal obligations

Where you have given consent, we may also send marketing communications.

3. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal information because:

• It is necessary to perform our contract with you.
• We are required to comply with legal obligations.
• We have a legitimate interest in operating and improving our business.
• You have provided consent for optional marketing communications.

4. Marketing Communications

You will only receive promotional emails and updates if you have chosen to receive them.

You may withdraw your consent at any time by:

• Clicking the unsubscribe link in our emails.
• Contacting us directly.

Transactional communications relating to bookings, memberships, payments, coaching applications and important service updates may still be sent where necessary.

5. Sharing Your Information

We do not sell your personal information.

We may share information only where necessary with trusted service providers, including:

• Payment processors
• Booking platform providers
• Website hosting providers
• IT support providers
• Government or regulatory authorities where legally required

All third parties are required to protect your personal information.

6. Performance Coaching

Where you apply for Performance Coaching, the information you provide may be reviewed by the assigned Performance Coach solely for the purpose of assessing your application and delivering coaching services.

Our coaching partners operate independently and do not receive access to your information unless you choose to engage their services.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

8. Security

We take appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access
• Loss
• Misuse
• Disclosure

While no online system can be guaranteed to be completely secure, we work to maintain appropriate security standards.

9. Your Rights

Under GDPR you have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information where applicable.
• Restrict or object to certain processing.
• Withdraw consent for marketing communications.
• Request a copy of your personal information.
• Lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.

10. Cookies

Our website may use cookies to improve functionality, enhance your browsing experience and analyze website performance.

For more information, please see our Cookie Policy.

11. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of those third parties.

We encourage users to review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Saniour Ltd

My Fitness Space

Email: info@mfs.cy

Telephone: +357 24 694 694